Data & Privacy

Z77 Game Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal data Z77 Game collects when you use the platform, how we use it, who we may share it with, and what rights you have over your own information. Please read it alongside our Terms and Conditions.

Last Updated: June 2026
How We Protect Your Privacy

A quick overview of the key privacy commitments Z77 Game makes to every player in Pakistan.

Your Data Stays Yours

Z77 Game does not sell your personal data to third parties for advertising, marketing, or any commercial purpose. Information you share when registering or depositing is used only to operate your account and process your transactions securely.

Encrypted Transactions

All data transmitted between your device and Z77 Game — including login details, deposit information via JazzCash, Easypaisa, or bank transfer, and account activity — is protected using industry-standard encryption protocols.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data held by Z77 Game. You can also request a copy of everything we hold about your account. Contact our support team at any time to exercise these rights.

No Unnecessary Data Collection

We collect only the data that is actually needed to run your account, process PKR deposits and withdrawals, verify your identity, and keep the platform secure. We do not collect personal data beyond what is necessary for these purposes.

Marketing You Can Opt Out Of

If you receive promotional communications from Z77 Game — about cricket bonuses, PSL promotions, or platform updates — you can opt out at any time. Unsubscribing from marketing does not affect your ability to use the platform or manage your account.

Clear Data Retention Policy

We do not keep your data forever. Personal data is retained only for as long as necessary to operate your account and meet any applicable retention requirements. When it is no longer needed, it is securely deleted or anonymised.

By registering an account on Z77 Game or using any part of the platform — including sports betting, live casino, deposits, and the mobile app — you confirm that you have read and understood this Privacy Policy. If you do not agree, please do not use the platform.

01Overview

Z77 Game ("we," "us," "the Platform") is an online sports betting and gaming platform operating at z77game.pro. We are committed to handling the personal data of our users — players across Pakistan — with respect, transparency, and care.

This Privacy Policy describes the types of personal information we collect from you when you use Z77 Game, the purposes for which we use that information, the circumstances under which we may share it, and the choices and rights you have as an individual.

This policy applies to all use of z77game.pro, the Z77 Game Android APK, the iOS Progressive Web App, and any other digital touchpoints through which you interact with the platform. It should be read together with our Terms and Conditions and Responsible Gaming policy.

02Data We Collect

We collect different types of information depending on how you interact with Z77 Game. Below is a summary of the main categories:

Data Category Examples When Collected
Registration Data Full name, date of birth, email address, mobile number When you create your Z77 Game account
Identity Verification CNIC details, government-issued ID documents, selfie or photo for verification When we need to verify your identity before processing a withdrawal
Payment Data JazzCash or Easypaisa account number, bank account details, transaction references When you make a deposit or request a withdrawal in PKR
Betting & Gaming Activity Bets placed, markets selected, amounts staked, winnings, casino game history Continuously during your use of the platform
Device & Technical Data IP address, browser type, device model, operating system, session duration Automatically when you access the platform or app
Communications Live chat transcripts, support emails, complaint records When you contact our support team

We do not collect sensitive personal data such as biometric data, health information, or financial account credentials beyond what is necessary to process your PKR transactions. We collect the minimum required to run your account securely and effectively.

03How We Use Your Data

The personal data we collect from you is used for specific, legitimate purposes directly related to operating Z77 Game as a platform. We do not use your data for purposes that are incompatible with why it was originally collected.

  • To create and manage your Z77 Game account, including processing your login, maintaining your balance, and recording your betting history.
  • To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and other supported payment methods.
  • To verify your identity when required — for example, before processing a withdrawal or if unusual activity is detected on your account.
  • To detect and prevent fraud, money laundering, account abuse, and any activity that violates our Terms and Conditions.
  • To provide customer support — responding to your queries, resolving disputes, and helping with account issues via live chat or email.
  • To send you account notifications — such as deposit confirmations, withdrawal updates, and security alerts.
  • To send promotional communications about bonuses, cricket and PSL offers, and platform updates — only where you have not opted out.
  • To analyse platform usage patterns in order to improve the betting experience, fix bugs, and develop new features.
  • To comply with any applicable legal or operational obligations that require us to retain or process your data.

We rely on legitimate interest or contractual necessity as the basis for most data processing activities. Where we rely on your consent — such as for marketing communications — you can withdraw that consent at any time by contacting our support team or using the unsubscribe option in any promotional message.

04Sharing Your Data

Z77 Game does not sell your personal data. We do not share your information with third parties for their own marketing purposes. Data is shared only in the following limited circumstances:

Payment Processors

When you make a deposit or withdrawal in PKR, we share the minimum necessary payment information with the relevant payment provider — such as JazzCash, Easypaisa, Raast, or your bank — in order to complete the transaction. These providers process your data under their own privacy policies and security standards.

Identity Verification Services

Where identity verification is required, your documents may be processed by a third-party verification service. These providers are contractually bound to handle your data securely and only for the purpose of completing the verification check.

Technology and Platform Providers

We work with technology partners who help run the platform — including game content providers, hosting infrastructure, and analytics tools. These partners may access limited technical or usage data as part of their service. They are not permitted to use your data for any purpose other than providing the agreed service to Z77 Game.

Legal Requirements

We may be required to disclose personal data if compelled by a valid legal process or where disclosure is necessary to protect the safety and integrity of the platform and its users.

Any third party with whom Z77 Game shares your personal data is subject to data protection obligations. We do not permit third parties to use your data for purposes beyond what we have authorised.

05Payments & Identity Verification

All financial transactions on Z77 Game are conducted in PKR. The platform supports JazzCash, Easypaisa, Raast, direct bank transfers, debit and credit cards, and other mobile wallets available in Pakistan. When you initiate a transaction, the relevant payment data is transmitted securely to the appropriate payment provider.

Z77 Game does not store full payment credentials on our own servers. Card details and mobile wallet authentication are handled directly by the payment processor through encrypted channels. We retain only transaction references and amounts for the purposes of account management and reconciliation.

Before processing certain withdrawals — particularly larger amounts or where account activity triggers a review — we may ask you to complete identity verification. This typically involves submitting a copy of your CNIC or another form of government-issued identification. This process exists to protect your account from unauthorised withdrawal attempts and is a standard procedure on online platforms.

Your payment data and identity documents are never shared with third parties for commercial purposes and are handled with the highest level of security we can apply.

06Cookies

Z77 Game uses cookies and similar tracking technologies to make the platform work correctly and to understand how users interact with it. Cookies are small text files stored on your device when you visit the site.

Essential Cookies

These are required for the platform to function. They manage your login session, remember your preferences, and keep your account secure while you are active on the site. Disabling essential cookies will prevent the platform from working properly.

Analytics Cookies

We use analytics tools to understand how users navigate Z77 Game — which pages are visited most, where users spend time, and where issues arise. This helps us improve the platform for all users. Analytics data is aggregated and does not identify you personally.

Marketing Cookies

Where you have consented, marketing cookies may be used to show you relevant Z77 Game promotions — for example, offers related to upcoming PSL matches or cricket series. You can opt out of marketing cookies at any time by adjusting your browser settings or contacting our support team.

Most browsers allow you to view, manage, and delete cookies through their settings. Note that blocking essential cookies may affect your ability to log in or use certain platform features.

07Data Security

Protecting the personal data of Z77 Game users is something we take seriously. We implement a range of technical and organisational measures to safeguard the information we hold:

  • All data transmitted between your device and Z77 Game is encrypted using TLS (Transport Layer Security) to prevent interception in transit.
  • Account passwords are stored using one-way hashing — they are never stored in plain text and cannot be retrieved by our team.
  • Access to personal data within Z77 Game is restricted to team members who need it to perform their specific role — for example, support staff who assist with account queries.
  • Our systems are monitored for unusual access patterns, potential intrusions, and security vulnerabilities. Security patches are applied on an ongoing basis.
  • Payment data is handled through PCI-compliant payment processors. Z77 Game does not store raw card numbers or mobile wallet credentials on our servers.

No system is completely immune to risk. In the event of a data breach that is likely to affect your rights or personal data, we will notify affected users promptly and take all necessary steps to contain and address the incident.

You also play a role in keeping your account secure. Use a strong, unique password for your Z77 Game account. Do not share your login credentials with anyone. If you suspect unauthorised access to your account, contact our support team immediately via live chat.

08Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy. The specific retention period depends on the type of data and the reason it was collected:

  • Account registration and identity data is retained for the duration of your active account plus a reasonable period after closure to handle any post-closure queries or disputes.
  • Transaction records — including PKR deposits, withdrawals, and betting history — are retained for the period necessary to meet financial record-keeping requirements and to resolve any disputes that may arise.
  • Support communications, including live chat logs and email exchanges, are retained for a period sufficient to manage ongoing or future support issues related to the same matter.
  • Technical and device data, including IP logs, is retained for security monitoring purposes and is regularly purged once no longer needed.
  • If you request account closure and deletion of your data, we will action that request subject to any retention obligations that require us to keep certain records.

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

09Your Rights

As a Z77 Game user, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email:

Right to Access

Request a copy of the personal data Z77 Game holds about you and understand how it is being used.

Right to Correction

Ask us to correct any inaccurate or incomplete personal data held in your account.

Right to Deletion

Request that we delete your personal data, subject to any legal or operational requirements that require us to retain it.

Right to Portability

Receive a copy of your personal data in a structured, machine-readable format where technically feasible.

Right to Object

Object to processing of your data for marketing purposes. We will stop sending promotional communications immediately upon receiving your request.

Right to Restriction

Ask us to temporarily restrict processing of your data — for example, while a correction request is being reviewed.

We will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before actioning a request to protect against unauthorised access to another person's data.

10Minors

Z77 Game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires users to confirm they are aged 18 or above, and we reserve the right to verify this at any stage.

If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe a minor has registered on Z77 Game, please contact our support team immediately so we can investigate and act.

11Policy Changes

Z77 Game may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to how we explain our practices. When we make updates, we will revise the "Last Updated" date shown at the top of this page.

For significant changes that affect how your personal data is used, we will aim to notify registered users through a platform notification or via your registered contact details. However, it is your responsibility to review this page periodically so you remain informed.

Continued use of Z77 Game after any update to this Privacy Policy constitutes your acceptance of the revised version. If you have concerns about any changes, you are welcome to contact our support team for clarification before continuing to use the platform.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please get in touch with our support team. We are available 24/7 via live chat within the Z77 Game platform and app.

You can also reach us at the support email address displayed in the footer of every page. When submitting a data rights request, please include your registered email address or mobile number so we can locate your account and respond efficiently.

The fastest way to reach us for privacy-related queries is via the live chat feature inside the Z77 Game platform or app. Our support team is trained to handle data requests with care and confidentiality, and we aim to respond to all privacy-related queries within 24 hours.

Privacy FAQs

Common questions from Z77 Game players about how their personal data is handled.

We only share data where it is necessary — with payment processors like JazzCash or Easypaisa to complete your PKR transactions, with identity verification services if you need to verify your account, and with technology partners who help run the platform. We never sell your data to third parties.

Identity verification before large or first-time withdrawals is a standard security measure used by online platforms. It protects you by ensuring your funds are only released to the verified account holder. Your documents are handled securely and not shared for any commercial purpose.

Yes. You can request account closure and deletion of your personal data at any time by contacting our support team via live chat. We will process your request promptly. Some data may be retained for a limited period where we have a legitimate obligation to do so — for example, transaction records — but this will be explained to you clearly when you submit the request.

You can opt out of promotional communications — including cricket bonus offers, PSL promotions, and platform updates — at any time. Use the unsubscribe option in any promotional message, or contact our support team and we will update your preferences immediately. Opting out of marketing does not affect your account or your ability to use Z77 Game.

Z77 Game does not store your full payment credentials on our own servers. When you make a PKR deposit or withdrawal via JazzCash, Easypaisa, or another supported method, the transaction is processed securely through the payment provider's encrypted systems. We retain only transaction references and amounts for account management purposes.

When your account is closed, your personal data is retained for a reasonable period to handle any post-closure queries, dispute resolution, or record-keeping obligations. After that period has passed, your data is securely deleted or anonymised. We will let you know the expected retention period at the time of your closure request.
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Your Privacy Protected. Now Start Playing.

Bet on cricket, PSL, live casino, and more — with full confidence that your personal data is handled responsibly. Deposits in PKR with JazzCash and Easypaisa from day one.

For adults aged 18 and over only. Please play responsibly and within your means.